Kimberley resident shares experience with Angel Flight

Kimberley resident Rita Pak wants to spread the word about Angel Flight East Kootenay after the support she’s received from the volunteer-run medical transport service over the past year since a life-altering cancer diagnosis.

Pak was diagnosed with breast cancer in March and was told she would need to start going to Kelowna for multiple appointments and consultations.

“It was already daunting to get a cancer diagnosis for me and my family,” she said. “And then to have to figure out the logistics of getting to and from Kelowna and the next year financially was going to be even more stressful.”

She told The Bulletin that while she had seen a poster for Angel Flight at the Kimberley Medical Clinic and had made donations to them through Save-On-Foods, she never thought she would find herself in need of their services.

“I’m 44 and I just didn’t think I was going to be impacted by cancer this early in my life,” she said. “We have had family members deal with a cancer diagnosis, but for me it was a shock and there’s a lot to consider and put in place when somebody gets a really life-altering diagnosis. Transportation is definitely one of those things that I didn’t have the energy to really think about at the time.”

She decided to reach out to Angel Flight to learn more about what they do and has since been flown by them to and from Kelowna for a few appointments

“I flew with Brent [Bidston, founder and pilot] and I was talking to him about some of the challenges that he’s been facing and how I can help,” she said. “Partially it’s getting the word out to people in the East Kootenay that they’re available. They have helped over 1,000 people last year.

“The number of people has really increased and he saw that since Alberta stopped taking patients from B.C., including children, he’s seen a really huge uptake in need in our region. Because people usually would have in the past gone to Alberta, but now they have to go to Kelowna for specialty appointments.

“In terms of funding, there isn’t a consistent source of funding from the province, even though access to overall health care and medical care is a priority, it’s just Angel Flight is trying to bridge a gap on their own as a charitable organization.”

Pak said she wanted to help, because without Angel Flight she would have had to spend hundreds of dollars, if not $1,000 for a single trip to Kelowna for a one-hour appointment, including gas, accomodation and everything else, plus having to miss three days of work.

“That’s already another out of pocket expense for people who are already in a situation where they need medical care and are already dealing with so much stress, myself included,” she said. “Going to the appointment was scary and having to pay out of pocket to go to this appointment adds an extra burden.”

Pak hopes to not only get the word out about the organization, but encourage people to donate to them if they can, adding Angel Flight is currently down to one plane, and volunteers have been flying double shifts.

She added that while she loves living in Kimberley and that the area has lots of great doctors and health-care providers, there are limitations and hurdles that come with living in a rural community.

“I’ve been really fortunate to have the support of the Canadian Cancer Society and their lodge that’s in Kelowna, Hope Air and the Wheels of Hope,” she said. “All three of those resources along with Angel Flight have been an amazing help while I’m trying to navigate the socio-emotional aspect of having a cancer diagnosis.”

Pak said she’s met many other patients who’ve flown with Angel Flight, including one who told her they were on the verge of ceasing their cancer treatments, as they simply could no longer continue making the drive to and from Kelowna.

“They basically were about to give up until they connected with Angel Flight and it became easier for them to keep travelling to treat their cancer, so it really was life saving for them, because they were ready to just give up and not continue treatment,” she said.

To learn more about Angel Flight East Kootenay, and to make a donation to support their vital work in this region, visit angelflightek.ca.

As originally posted in the Nelson Star, August 22, 2025

Kimberley resident shares experience with Angel Flight

Angel Flight EK founder receives King Charles Medal

Angel Flight East Kootenay founder and pilot Brent Bidston has received the King Charles III Coronation Medal, recognizing his exceptional dedication to our community.

“This accolade honours Brent’s tireless efforts and the remarkable impact of our fully volunteer-run charity, reflecting the spirit of compassion and service that defines Angel Flight East Kootenay.

“Thank you for celebrating this achievement with us and for your continued support. We are deeply grateful for this recognition and extend our heartfelt thanks to Kootenay – Columbia MP Rob Morrison for the nomination,” Angel Flight East Kootenay noted on social media.

Lead image: From left, MP Rob Morrison with Brent and Janet Bidston. Angel Flight East Kootenay photo

As originally posted in e-know.ca, https://www.e-know.ca/regions/east-kootenay/angel-flight-ek-founder-receives-king-charles-medal/

September 13, 2024

Angel Flight reflects on a busy 2024

This year has been an extraordinary one for Angel Flight East Kootenay, a volunteer-run, non-profit organization dedicated to providing free air transportation for residents of the East Kootenay region of British Columbia. Its mission is to ensure that individuals can access critical medical treatments and specialists in Kelowna, which are otherwise unavailable in our region.

Since inception in 2019, the demand for Angel Flight’s services has grown exponentially. This year, the organization reached a new milestone, transporting an impressive 1001 passengers. To put this in perspective, Angel Flight flew 570 people in 2022 and 654 in 2023.

To meet the rising need, Angel Flight has had to make significant adjustments to its schedule this year. Each rotation, Cranbrook-Kelowna-Cranbrook, costs approximately $1500. Normally, it operates one rotation three days a week with a Cessna 414A aircraft, which can carry five passengers each way. However, to accommodate the increased demand, Angel Flight had two options: add another day per week or conduct double rotations on the existing schedule. In 2023, Angel Flight performed four same-day double rotations; in 2024, it has already completed fourteen.

Several factors contribute to this surge in demand. Growing awareness of Angel Flight’s services has played a significant role. Additionally, Alberta’s healthcare system is accepting fewer patients from British Columbia and now excludes children. Consequently, Angel Flight has transported five neonate babies this year. While most children are referred to Vancouver Children’s Hospital, an increasing number require travel to Kelowna.

As Angel Flight reflects on this year, it is sincerely grateful for the continued support from the communities across the region. During this holiday season, Angel Flight extends a heartfelt thanks and warmest wishes for a joyous holiday season and a happy, healthy New Year.

As originally posted in the Cranbrook Daily Townsman, https://www.cranbrooktownsman.com/news/angel-flight-reflects-on-a-busy-2024-7706287
December 16, 2024

New father in need

Thank you ‘Angel Flight East Kootenay’ What amazing work you are doing for people in our community!I

Got big help from you, and I wanted share my story of how I got that help and how others can get help when needed in an emergency case. On 17th August 2019 my wife delivered a baby boy at Cranbrook hospital. Due to breathing issues, the baby had to be taken to Kelowna hospital by air ambulance. Because of the very small space in air ambulance, my wife and I couldn’t go at the same time. We were informed that they only can take the mother in air ambulance so Ihad to find my own way to Kelowna. One of the nurses from the hospital gave me the phone number and information about Angel Flight Kootenay.As soon as I got the number I called them. By the way, the day was Saturday, around 9 pm, so I thought to leave a voice mail in case the office was closed, but within a ring I was able to connect with Brent and Janet. I explained the situation that I was looking for help to fly to Kelowna as soon as possible. Within 20 min Janet confirmed that they can fly me to Kelowna, and also arrange a taxi to Kelowna hospital from airport.Next morning I met Brent and Tod at Cranbrook airport. Brent and Tod are very friendlyand we had a good flight with some beautiful scenery below. Within about an hour we reached the YLW airport, and a taxi was ready to pick me up. In fact, I reached Kelowna hospital earlier than my wife. I was so happy that I could see my boy sooner than expected. That was a big help and relief!I have no words to thank you Angel Flight Kootenay– Brent, Janet, and Tod,
Dilip and family

Return from an emergency

Brent, Todd, Jan, I can not thank all of you enough for the support and the services you guys had provided to myself and my daughter during a stressful time to get us back to the east Kootenays!

I can not find the right words, to explain what the Angel Flight does, but all I can do is tell my story to hopefully help, and show others that they are not alone when the last thing they want to think about in an emergency situation is how to get back home with their loved ones! The dedication you all show to make this a successful alternative for others.

This is a service that the valley has needed for sometime, and finally it has been accomplished!
You guys put your heart and soul in to this special flight services and donate your time at your own cost while putting your lives on hold to ensure others are taken care of!
As I thought this service was only offered to others who do not have vehicles or ways to the hospital, it’s not, it is there for others to get home so their family members don’t have to drive the tiring distance or the long hours.

On August 5 2019,

I was faced with a life threatening emergency with my daughter.

( 2 years ago, my daughter almost died on me 2x in May 2017, due to complications of having tonsils and adenoids removed, resulting in bleeding almost to death as one of her main blood vessels wouldn’t stop bleeding, and having blood transfusions)

My 8 year old daughter was rushed to the sparwood emergency, due to uncontrollable bleeding that what we thought was a nose bleed…
We were then transported to cranbrook, and then flown by BC Air to Kelowna early hours in the morning, as Alberta was not an option for us.

Kelowna and sparwood suggested it would be best not to have every family member travel down because of the unknown results at the time, and to wait incase things change and we would have to be transferred to Vancouver.
As things at the hospital in Kelowna were starting to get underway for the medical care, I started to stress about how to get back to the valley, and started pricing out flights, a rental vehicle, and seeing who could take the time off of work back home to do the 16 hour drive ( 8 hours to and 8 hours from Kelowna).
The hospital asked me about the angel flight service, and that’s when I stood corrected and thought it was only provided for those in need…

You all have opened your hearts in to this angel flight service, and I hope that this will continue to help others as it did for myself.

Anyone who thinks that they are alone at a hospital with no way home, please talk to any staff members at the hospital to help get you home as if there is a will there is a way! There may be no charge for this service, but a donation will sure help keep this going.

Thank you all so much!
Xoxo

A 30 minute appointment

Without Angel Flight East Kootenay I would have had to use commercial flights and due to there timing I would have been two nights in a hotel, plus meals.

I can’t drive any distance anymore and even if I could find someone to drive me it would have taken two days each way as I can’t spend too long sat in a car. This would have been even more nights in Hotels for me and my driver.

The flight was just over an hour with great scenic views of the mountains.

Turned out my appointment was very important and they wanted me in hospital immediately but could not get a bed until Tuesday which was five days away. Only choice was five nights in a hotel at my expense or return on Tuesday. I immediately rang Angel Flight again and was very lucky that they could bring me back on Tuesday.

Thank you so much Angel Flight

Warren